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In today’s competitive business landscape, understanding customer behavior and preferences is more critical than ever. Data analytics has emerged as a powerful tool for companies seeking to gain deep insights into their customers, enabling them to tailor their offerings, improve…
The Business Process Outsourcing (BPO) industry is undergoing a transformative shift driven by the integration of Artificial Intelligence (AI) and automation. These technologies are not only streamlining operations but also enhancing service delivery, enabling BPO providers to offer more efficient,…